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Above and Beyond (TM) Service by People Who Care
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When you first call Thornton & Grooms you will experience our Above & BeyondTM Customer Service. A courteous and knowledgeable Customer Service Representative answers the phone 24 hours a day, listens to your needs and schedules a service call that's convenient for you. Founded in 1937, Thornton & Grooms is a family owned and operated business committed to providing the ultimate in comfort and service to families in the metro Detroit area.
Our service vehicle arrives at your home fully stocked to solve your problem on the first visit. Your NATE Certified technician wears a uniform, nametag, protective shoe covers and is prepared to solve all of your plumbing, drain cleaning, heating and cooling concerns. We will assess the problem and give you pricing and options before any work is performed. That way you know the price before the work begins. When the work is finished the area is thoroughly cleaned and all debris is removed.
Going Above & Beyond also means we are always looking for innovative ways to save you money. A new energy efficient Air Conditioning unit is designed to save energy and reduce waste.
We will do everything possible to have your experience with Thornton & Grooms exceed your expectations. We want you to be happy with our service, our people and our products. We will go Above & BeyondTM. Guaranteed! All work comes with a minimum 1 year warranty and if you are not 100% satisfied we will give you your money back.
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We proudly serve Birmingham, Bloomfield, Bloomfield Hills, Bloomfield Township, Beverly Hills, West Bloomfield, Farmington, Clawson, Berkley, Royal Oak, Troy, Southfield, Franklin, Bingham Farms, Farmington Hills, Novi, Northville, Plymouth, Rochester, Rochester Hills, Pleasant Ridge, and Ferndale.